Have questions?
We've compiled some of the most frequently asked questions to help you.
If you still have questions, don't worry, we're here to help.
About KLOK
About shipping
Exchanges and returns
What is KLOK Longevity?
KLOK is a new generation supplement in liposomal gel format.
Its formula integrates 6 key ingredients into a single daily routine, designed for those seeking simplicity, consistency, and quality in their well-being.
How should I take KLOK?
The recommended dose is 1 stick per day.
If you want a more complete experience, you can take up to 2 sticks daily.
It is recommended to consume it in the morning, preferably with some food.
Is it suitable for vegans?
Yes. KLOK is vegan-friendly and contains no animal-derived ingredients.
Does it contain gluten or added sugars?
No. KLOK is formulated without gluten and without added sugars, adapting to different lifestyles and nutritional preferences.
Who can take KLOK?
KLOK is designed for adults who are looking to take care of their daily well-being. If you are pregnant, breastfeeding, or undergoing medical treatment, it is recommended to consult with your doctor beforehand.
Can I combine KLOK with other supplements?
Yes. Although many people choose KLOK precisely to simplify and elevate their routine, replacing the need for several individual products.
When might I notice its effects?
The experience is personal. Some people describe sensations during the first week, while others perceive them after several weeks of consistent use.
Regularity usually offers a more stable experience.
Is it suitable for continuous daily use?
Yes. KLOK is designed to be part of a consistent daily routine, as a simple gesture that supports long-term well-being.
Why does the gel have a yellow-orange hue?
The gel's color is natural and comes from the formula's own ingredients, especially quercetin and natural beta-carotene, a source of vitamin A.
We do not use added colorants: the shade is the direct result of the product's composition.
How long will my order take to arrive?
Orders are typically prepared and shipped within 24-48 business hours. Once shipped, you will receive an email with your order's tracking information.
Do you ship internationally?
Yes. We ship to different countries. Shipping times and costs may vary depending on the destination and are shown before checkout.
How can I track my order?
When your order leaves our facilities, you will receive an email with a tracking link to check its status at any time.
What happens if I'm not home when my order arrives?
The shipping company will make another delivery attempt or provide you with instructions to pick it up at a nearby designated location.
How much is shipping?
Shipping costs are calculated automatically during checkout and depend on the destination and the shipping method selected.
Can I return my order?
Yes. If you are not satisfied with your purchase, you may request a return within the period established by our return policy, provided that the product is unopened and in perfect condition.
How do I request a return?
You just need to contact our customer support team, providing your order number. We will explain the steps to easily process your return.
Can I return an opened or used product?
For safety and hygiene reasons, we cannot accept returns of products that have been opened, used, or tampered with.
When will I receive my refund?
Once the return is received and verified, the refund will be processed using the same payment method as the original purchase.
What happens if my order arrives damaged or incorrect?
If you receive a damaged product or one that is different from what you ordered, please contact us as soon as possible with attached photos. Our team will offer you a priority solution.
Can I cancel or modify my order?
If your order has not yet been prepared or shipped, we will try to help you modify or cancel it. We recommend contacting us as soon as possible after making your purchase.